Monitoring, Evaluation and Impact Assessment Manager

Function

Corporate Social Responsibility

Pay Band

E4 to M2

Role

The role of a Monitoring, Evaluation & Impact Assessment Manager is to lead the strategic design, concurrent monitoring, data governance, and rigorous impact evaluation frameworks across all HMCL CSR programs. The role ensures scientific research methodology, robust digital MIS systems, vendor management, and financial utilization tracking to drive data-backed decision-making, elevate program outcomes, and guarantee statutory compliance under CSR regulations.

A purpose driven role for you

M&E Strategy, Research Methodology & Need Assessments
• Design and execute robust research frameworks (mixed-methods, quantitative, qualitative) for Baseline Needs Assessments, Midline, and Endline studies across all HMCL CSR
Programs.
• Develop experimental/quasi- experimental evaluation designs (e.g., Difference-in-Differences, Propensity Score Matching) and standard frameworks (Theory of Change, LogFrames) for outcome attribution.
• Formulate standardized survey instruments, sample size models, FGD guidelines, and KII protocols.
Concurrent Monitoring & Field Quality Control
• Formulate and roll out real-time, field-level concurrent monitoring protocols to track physical vs. financial progress against approved project milestones.
• Conduct high-frequency field visits (25–30% travel) across HMCL plant clusters and CSR project sites to validate data accuracy, audit field execution, flag bottlenecks, and drive course correction.
Third-Party Management & Statutory Impact Assessments
• Lead vendor selection (RFP drafting, technical evaluations, agency shortlisting) for external evaluation agencies.
• Manage agencies executing statutory Impact Assessments under Section 135 / CSR Rules.
• Oversee sampling, field investigator training, enumerator audits, and report synthesis for third-party studies.
MIS Development, Data Tracking & Digital Transformation
• Architect, roll out, and maintain HMCL’s centralized digital CSR MIS Platform (dashboards, automated field reporting tools, mobile collection apps like ODK/Kobo/CommCare).
• Enforce Data Quality Assessment (DQA) protocols and data security standards across all implementation partners.
Financial Audits, Compliance & Executive Reporting
• Reconcile physical progress with financial Utilization Certificates (UCs) in coordination with CSR Finance.
• Conduct cost-effectiveness analysis, Social Return on Investment (SROI), and unit-cost evaluations.
• Synthesize evidence-backed insights and draft M&E sections for the Annual CSR Report, BRSR disclosures, board decks, and statutory filings.

A Day in the life

• Aligning rigorous, scientific M&E and research methodologies with fast-paced ground execution across diverse HMCL CSR programs.
• Maintaining absolute data integrity and data quality across decentralized field execution partners and third-party enumerators.
• Navigating and reconciling complex variance between physical milestone execution and financial utilization across multi-year initiatives.
• Managing external evaluation agencies and research partners to deliver high quality, audit-ready impact reports within strict statutory deadlines.
• Translating complex quantitative statistical data into actionable executive insights and strategy refinements for HMCL leadership.

Academic Qualification & Experience

MBA / Master’s degree in Statistics, Econometrics, Economics, Development Studies, Public Policy, Social Work (MSW), Corporate Social Responsibility, Sustainability, or related quantitative fields.
Additional certifications or diplomas in Advanced M&E, Impact Evaluation Methodologies, Data Analytics, or related areas.
Minimum 10 to 12 years of relevant work experience, with at least 5–7 years dedicated exclusively to Monitoring, Evaluation, Learning (MEL), and Impact Assessment within Corporate CSR, CSR Foundations, M&E Consultancies, or Large-Scale NGOs.

Technical Skills/Knowledge

• Deep expertise in Quantitative & Qualitative Research Design (mixed-methods, sampling methods, survey design, experimental/quasi-experimental models).
• Proficiency in Statistical Analysis Tools (SPSS, STATA, R, or Python) and Data Visualization platforms (Power BI, Tableau, Advanced Excel).
• Hands-on experience architecting and managing Digital MIS / CAPI platforms (e.g., ODK, KoboToolbox, CommCare).
• Thorough understanding of CSR Law (Section 135 Companies Act, CSR Amendment Rules, Schedule VII, BRSR) and statutory Impact Assessment guidelines.
• Experience in conducting financial utilization audits, cost-effectiveness analysis, and Social Return on Investment (SROI) evaluations.

Behavioural Skills

Strategic Thinking
Problem Solving & Analytical Acumen
Leadership & Team Mentorship
Conflict Resolution & Vendor Negotiation
Networking & Stakeholder Management
People Management & Executive Communication

What will it be like to work for Hero

As the world’s largest manufacturer of motorcycles and scooters for the last 25 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 130 million Indians and is now taking over the world with its manufacturing superpower.

If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Hero MotoCorp, headquartered in New Delhi, India, is the world's largest manufacturer of motorcycles and scooters for 25 consecutive years with ~$5 billion revenue. The Company's global footprint spans 52 countries across Asia, Africa, Europe, Central and Latin America with a customer base of over 130 million. The Company operates eight manufacturing facilities - six in India and one each in Colombia and Bangladesh- along with two Research and Development centres: Centre for Innovation and Technology (CIT) in India and Tech Centre Germany (TCG).
Hero MotoCorp is driving the transition to electric mobility through VIDA, powered by Hero.

Strategic alliances with Harley-Davidson and Zero Motorcycles support the design and development of premium and electric motorcycles, respectively. Further demonstrating its commitment to the EV future, the Company has made strategic investments in two- and three-wheeler EV manufacturers, Ather Energy and Euler Motors. Hero MotoCorp is the only Indian two-wheeler manufacturer listed on the prestigious Dow Jones Sustainability Index (D/SI).

Hero MotoCorp's Executive Chairman, Dr. Pawan Munjal, was named to the 2025 TIME100 Climate List of the 100 most influential leaders driving business climate action.

Beyond mobility, Hero MotoCorp is a major global promoter of sports, including golf, football, field hockey, and cricket. Hero MotoSports Team Rally is India's flag bearer in global rally racing.