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Country Manager - After Sales Job

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Date: 28-Jul-2022

Location: Delhi, DL, IN

Company: Hero Motocorp

Short Description

This role is with the Global Business function.

Responsibility: Establish & Manage After Sales Service & Part Business thru distributor & dealers network to achieve Customer’s & Distributor’s Satisfaction

Key Responsibilities

Manage Spare Parts Business to increase parts Revenue and to achieve business goals

Develop Service & Spare Parts Network to increase customer reach and enhance business

Ensure & Monitor Customer Retention at workshop thru service reporting  to increase dealer’s profitability

Manage Technical Reports, KD & Warranty to ensure better product quality & customer satisfaction

Organize Service & Parts Promotional Activities to achieve business goals

Manpower Development & Training to ensure better service support

 

Skills Information

Education

Relevant Experience

Education- BE/B.Tech

Location-HO

Grade-E5/M1

 

Certification


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