Lead - Connected Platform & Products

Function

Emerging Mobility Business Unit

Pay Band

M3 to M5

Role

As the Lead - Connected Platform & Products you will be part of the EMBU function and will report to the CBO, EMBU.
The purpose of your role will be to strategically define and execute the roadmap for our Electric Vehicle's Connected Platform and Product Ecosystem.
This role leads the product and engineering teams in conceptualizing, developing, and deploying secure, scalable platforms for OTA, VIoT data, and advanced diagnostics. Drive cutting-edge technology adoption, ensuring superior customer experience, rigorous security, and full regulatory compliance. This role is crucial for delivering data-driven customer value and securing a competitive advantage in the EV mobility market.

A purpose driven role for you

Your key responsibilities will include, but not limited to:
1. Platform Strategy & Architecture:
● Own, develop, and strategize the connected vehicle platform roadmap (in-vehicle and cloud) ensuring it meets future-state mobility, scalability, and data needs which are well aligned with the functional goals and industry trends in collaboration with the cross-functional teams.
● Define the reference architecture for the platform, ensuring optimal integration of Vehicle IoT (VIoT) modules, sensors, and cloud services. Drive the implementation of Over-The-Air (OTA) software and firmware update capabilities across the vehicle fleet.
2. Product Innovation & User Experience:
● Lead the end-to-end product lifecycle for all connected features (e.g., remote control, predictive maintenance, smart charging, in-vehicle services).
● Champion User Experience (UX) enhancement, translating customer needs and competitive analysis into a prioritized product backlog to maximize user engagement. Collaborate closely with UI/UX design teams to conceptualize and deliver intuitive interfaces across both mobile apps and in-vehicle displays.
● Foster a culture of rapid prototyping and agile delivery to introduce best-in-class connected products rapidly.
3. Data Monetization & Business Insights:
● Define the comprehensive VIoT Data Strategy, ensuring secure, reliable data capture and processing for diagnostics, performance analysis, and feature development.
● Identify and launch new revenue streams based on connected services (e.g., subscriptions, usage-based features, service efficiency, etc.).
● Implement data analytics tools to gather insights on EV performance, user behaviour, and energy consumption. Utilize data-driven insights to continuously improve platform features and services.
4. Quality, Security & Compliance:
● Ensure all connected platforms and products meet stringent cybersecurity standards and global regulatory compliance (e.g., data privacy, regional telematics mandates) and complies with all relevant legal requirements.
● Define and enforce system reliability, uptime, and availability metrics for all cloud-based connected services.
● Manage risk associated with external vendor partnerships and critical technology dependencies.
● Establish robust security measures to protect the connected platform from cyber threats and ensure the privacy of user data.
● Stay current with cybersecurity best practices and emerging threats.
5. Vendor Management & Cost Optimization:
● Manage the entire vendor (third-party vendors and technology partners) lifecycle for all connected platform suppliers.
● Lead contract negotiation and vendor performance monitoring to ensure competitive pricing, adherence to SLAs, and risk mitigation. Maximize cloud cost efficiency, overseeing resource utilization, rightsizing, and reserved capacity planning.
6. Team Leadership and Excellence:
● Build and lead a high-performing, product and platform engineering team. Establish best practices for technical excellence, architecture reviews, and continuous integration/continuous delivery (CI/CD) pipelines.
● Foster a culture of innovation, collaboration, and continuous learning.

A Day in the life

The purpose of your role will be to strategically define and execute the roadmap for our Electric Vehicle's Connected Platform and Product Ecosystem.
This role leads the product and engineering teams in conceptualizing, developing, and deploying secure, scalable platforms for OTA, VIoT data, and advanced diagnostics. Drive cutting-edge technology adoption, ensuring superior customer experience, rigorous security, and full regulatory compliance. This role is crucial for delivering data-driven customer value and securing a competitive advantage in the EV mobility market.

Academic Qualification & Experience

• Bachelors and Masters in Engineering / Science (Computer Science, Mechanical, Electronics)
• 16+ years of relevant experience
• Ancillary skills such as Finances (Business case development and presentation, spend management, budget prep), Legal, Procurement negotiations, etc.

Technical Skills/Knowledge

• Experience in Cloud architecture & Services
• Exposure in the full life cycle of a product from Development to Deployment (SDLC)
• Aware of the development of cloud native applications preferably on the AWS IOT Core platform
• Experience working on Kubernetes and Containerized environments like Docker
• Vehicle firmware and OTA edge agent development
• Data pipeline and integration
• Tech stack: Java, Python, ReactJS, Embedded C
• Cybersecurity fundamentals and regulations

Behavioural Skills

• Excellent communication and interpersonal skills
• Strategic thinking and planning
• Leadership and team management
• Decision-making and problem-solving
• Stakeholder management
• Agility, adaptability and flexibility
• Risk management and mitigation
• Innovative mind-set

What will it be like to work for Hero

As the world’s largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Headquartered in New Delhi (India), Hero MotoCorp is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.

Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.

We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision “Be the Future of Mobility”, Hero MotoCorp plans to achieve its next 100 million sales by 2030.

We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp’s eight ‘green’ manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).

Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.

In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.

We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India’s flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp’s Global Corporate Partner.

Read more about us.
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